BUSINESS CHALLENGE

CHOC'D approached us looking to grow online sales and increase bookings for their kids’ parties. Their existing Shopify store wasn’t effectively guiding customers to buy or book, especially on mobile, and the site structure didn’t support marketing efforts.

We started with a targeted refresh in September 2024 to improve performance and usability. The early results were encouraging - so much so that it uncovered more growth potential. This led to a second, full redesign launched at the end of December 2024, focused on reimagining the buying journey and optimising every part of the site for conversion and scale.
We then supported the launch with 3 months of SEO, social media, and paid campaign management to amplify results and build momentum.

WHAT OUR CLIENT HAD TO SAY

"

The redesign looked better and performed better. Bookings are up, orders are easier to track, and the whole site is easier to use.

Natalie Altman, Owner

OUR APPROACH

This was more a phased digital growth strategy. Phase one laid the groundwork by improving mobile speed, design clarity, and homepage flow. Phase two rebuilt the site with new page structures, a simplified booking experience, and improved product navigation. We then connected the dots with marketing to drive consistent growth across channels.

GOALS

    • Improve usability and mobile experience
    • Create a smoother, faster buying journey
    • Increase party bookings and deposit conversions
    • Strengthen SEO and organic search rankings
    • Align paid ads and social with key products and campaigns

THE RESULTS

The updated website gave Choc’d the platform they needed to grow both online sales and party bookings. With an integrated marketing plan layered on top, performance across search, social, and paid campaigns saw rapid improvement.

+519%

Increase in online revenue

+104%

Increase in website visitors

+70%

Improvement in organic CTR

+21%

Increase in conversion rate

LIKE WHAT YOU SEE? TRANSFORM YOUR BUSINESS.